TERMS AND CONDITIONS

Welcome to the KUKKEN CAFFÈ Store!

 

1. General Conditions

INTRODUCTION

a. These Terms and Conditions are intended to establish the contractual conditions of sale and contracts concluded at a distance in the online store https://www.kukkencaffe.com/ domain that is owned by the company ECO TASTE, LDA., based at Rua do Outeiro, n.º 252460-673 São Martinho do Porto, registered in the National Register of Legal Persons under NIPC PT 516893971 and registered at the Lisbon Commercial Registry with the same number. The company is represented here under the trade name Kukken Caffè.

b. These Terms and Conditions allude to Decree-Law nº 24/2014 of 14 February in the current wording, either in the context of the purchase and sale of goods and services established without creating an account, or in the context of the www.kukkencaffe.com account.

c. The Customer must carefully read these Terms and Conditions since reading and purchasing any product on the website www.kukkencaffe.com presupposes full acceptance of these information and Terms and Conditions.

d. In the event that the Customer rejects or does not agree with the Terms and Conditions, the use of this domain and associated subdomains must immediately cease.

e. www.kukkencaffe.com provides a customer support service, in which the customer can, at any time, contact Kukken Caffè to ask for clarifications, make suggestions or submit complaints, through the address, geral@kukkencaffe.com.

 

2. Contents

a. Any modification, copying, distribution, transmission, publication, license or creation of content or works based on or integrating the contents of the www.kukkencaffe.com store is strictly prohibited without prior authorization in this regard.

b. The Customer undertakes to browse and use this website in compliance with the provisions of applicable legislation, refraining from using this platform and its contents for activities contrary to the law, morals and good customs, or the rights and interests of third parties.

c. www.kukkencaffe.com may change or update at any time, and without prior notice, in whole or in part, these Terms and Conditions, with the exception of the acquired rights regarding the contracts already entered into and in execution. If you do not agree with any changes introduced, you must stop using the website www.kukkencaffe.com.

d. Customers should regularly consult the Terms and Conditions, Privacy and Security Policies and the Help menu, in order to check the versions that are always up to date.

e. 5. Access to and use of the www.kukkencaffe.com online store is made available exclusively for personal use, with Customers being considered end consumers.

 

3. Intellectual Property

a. 1. All content and information on the website www.kukkencaffe.com are the property of ECO TASTE, LDA, or have been licensed to it and therefore the use, reproduction, copying and dissemination by other means of logos, texts, images and videos, or intellectual property contained therein is subject to your prior authorization from www.kukkencaffe.com to that effect.

b. The Customer must comply with the contractual and legal conditions applicable to the products sold on the website www.kukkencaffe.com, namely with regard to the use of intellectual rights, copyright and related rights, personal use rights that regulate copies, reproduction, leases, etc. www.kukkencaffe.com cannot be held responsible for any misuse that may be made of these Products.

 

4. Account www.kukkencaffe.com

a. 1. The Customer must be at least 18 years of age to create an online account and make purchases at www.kukkencaffe.com.

b. The Customer is responsible for creating and managing their personal information and access credentials, guaranteeing their confidentiality and not sharing them when creating a Customer account.

c. The Customer is responsible for providing correct and up-to-date information about their personal data and contacts.

 

5. Products and Prices

a. www.kukkencaffe.com proposes to present in a clear and rigorous way, to all its customers, the products and their characteristics and technical descriptions.

b. www.kukkencaffe.com makes the total price of each product clearly available on its online store, including fees and taxes, additional transport charges, postal or delivery charges or any other charges that may apply.

c. www.kukkencaffe.com cannot be held responsible in the event of a computer, manual, technical error, or any other source, which causes a substantial change not foreseen in the sale price to the public on the website www.kukkencaffe.com, so in cases where this change is gross and obvious, the purchase order will be considered invalid and canceled and the Customer will be informed of this fact.

d. www.kukkencaffe.com therefore reserves the right not to process orders that do not comply with the sales conditions set out in these Terms and Conditions.

e. www.kukkencaffe.com reserves the right to change at any time the information on the commercial offer announced regarding prices, promotions and commercial conditions.

f. The prices and products available in the www.kukkencaffe.com online store, as well as promotional campaigns and offers, are only valid for purchases made through the www.kukkencaffe.com store, and may not coincide with those practiced in other points of sale of Customers of ECO TASTE, LDA or other Marketplaces in which ECO TASTE, LDA also sells its products.

g. All products found in the online store www.kukkencaffe.com are available for order, unless stocks are out of stock.

h. In the event of a stock break that occurs after payment of the order, www.kukkencaffe.com will inform the Customer of this fact in view of the new shipping deadline as soon as the article is available or the refund within a maximum period of 14 (fourteen) days. days from the date of knowledge of that unavailability.

Our capsules, lid and contents are all waste and certified for industrial composting.
After preparing your delicious coffee, simply drop the used capsule, where available into an industrial composting facility to be broken down in just 90 days, or on general waste where it only takes 1 year!
And don’t worry, our capsules have gone through rigorous biodegrading, ecotoxicity, disintegration and heavy metals contented tests to become TUV certified ( EN 13432) which guarantees that all aspects of our capsules are compostable!

Capsules are packed in a protective atmosphere.
The flow-pack packaging ensures total impermeability to oxygen, guaranteeing the quality and freshness of the product throughout its shelf life.
And on top of that, the bag is also compostable – another way that this coffee is better for the planet.

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